A suicide within a company or among an employee’s friend of family is always an exceptional case that affects everyone involved deeply and overwhelmingly.
In such situations, it is important for companies to understand how they can support their employees.
Show compassion
Managers should arrange a personal conversation with those affected. Offer them a drink and create a relaxed, open atmosphere free from distractions. Having a packet of tissues ready can also be helpful.
Use ‚I‘ messages
„I heard what happened. I am very upset and at a loss for words. Is there anything I can do to support you?“
Have the courage to pause and wait for the other person to respond.
Support from family and friends
Contact relatives or friends together with the affected person so that they can be picked up. If no one can be reached, accompany the affected person home with the manager or a trusted colleague.
Call in the crisis intervention team
If the incident occurred on company premises, call in the crisis intervention team immediately. This usually happens automatically when the police, fire brigade or emergency services are called. However, to be on the safe side, this should be explicitly mentioned, as those affected and their environment need support in such situations.
Occupational psychologists and EAP providers
If the affected person is a relative, arrange an occupational psychologist to be present (if available) or provide the number of the EAP provider. They are well trained for such incidents and can offer initial support.
Appropriate leave and sick leave
The two days of leave provided for by law are often insufficient. Consider whether leave of absence or sick leave would be more appropriate. Encourage affected employees to take as much time as they need and seek professional help.
Offer grief counselling and regular discussions
Offer grief counselling and regular discussions to help employees process their feelings.
Workshops and training
Organise workshops and training courses for your team and colleagues to improve their understanding of suicide and suicide prevention. Raise awareness to help people deal with such situations more effectively.
Build supportive networks
Encourage exchange with colleagues or like-minded people by building supportive networks.
My conclusion
I hope I have given you some food for thought here.
It is important for the company to adopt a supportive and compassionate attitude and showing employees that they are not alone.
Often, simply being there and listening is enough.
